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100% Moneyback Guarantee

Reliable Finish.

How the Moneyback Guarantee Works

At Wonderlam, we believe in providing our customers with the peace of mind that comes with a 100% Moneyback Guarantee. We know that buying laminates and plywood is an investment, and you deserve to feel confident in your purchase. If for any reason you are not completely satisfied with your product, here’s how our simple, hassle-free refund process works:

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1

Request a Return

If your laminate or plywood doesn’t meet your expectations—whether due to a defect or if it just doesn’t suit your space—simply contact us within 30 days. Reach out via email or live chat, and we’ll assist you with the return process.

2

Easy Return Process

We believe that returning a product should never be a hassle. Simply ensure the item is unused and in its original packaging (if possible). Our team will assist you with the return instructions and provide you with a return label if needed.

3

Full Refund Guarantee

Once we receive the returned item, we will inspect it to confirm that it meets the return criteria. If everything is in order, we will process your full refund within 7-10 business days. No questions asked. It’s that simple!

4

Quality and Trust

At Wonderlam, your satisfaction is our top priority. We stand by the quality of our laminates and plywood, which is why we offer this guarantee. If you experience any issue—big or small—you can always count on us to take care of it.

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Have a question?

Our 100% Moneyback Guarantee covers any product defects, issues with finish, or any dissatisfaction with the appearance of our laminates or plywood. If your purchase doesn't meet the highest quality standards, you can return it for a full refund within the specified time frame.

To qualify for a refund, simply ensure that the product is unused, undamaged, and in its original packaging. You can submit a request within 30 days from the date of delivery. Once we confirm that the product meets the conditions, we'll process your refund without any hassle.

Unfortunately, we can only accept returns for unused and uninstalled products. However, if the product arrives damaged or has defects, we will provide a full refund or replacement, even if it has been partially installed.

Once your return is approved, the refund will be processed within 7-10 business days. The amount will be credited to the original payment method used for the purchase.

There are no hidden charges or restocking fees. If the product meets the return criteria, we will issue a full refund for the original product price.

If your laminate or plywood arrives damaged or defective, you are eligible for a full refund or an immediate replacement. Please contact our customer support within 48 hours of receiving the product with images and details, and we will take care of the rest.

If the return is due to a product defect or damage during shipping, we will cover the return shipping costs. For other returns, the customer will need to handle the return shipping, but we ensure a hassle-free process for your convenience.

Yes, our 100% Moneyback Guarantee is applicable to all our laminates and plywood products purchased directly from our website or authorized dealers. Simply ensure that the product is in its original condition, and we will honor the guarantee.

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